Pacio support

How can we help?

Whether you are joining an event, running a club, or something in the app does not look right, send us a note and we will help you find the next step.

Email Pacio

Contact us about account access, a problem with Pacio, privacy or safety concerns, organising a community, or anything you are not sure about.

Email [email protected] We will reply as soon as we can.
Not sure who to contact? Email us and we will point you in the right direction.

Contact Pacio about

  • Signing in or accessing your account
  • A bug, broken page, or notification problem
  • Setting up or managing a community
  • Feedback, privacy, or a safety concern

Contact your club about

  • Membership approval or club-specific access
  • Event changes, cancellations, or meeting points
  • Attendance, waitlists, or club rules
  • Decisions made by the club organiser

For an immediate medical or safety emergency, contact your local emergency services rather than email.